Frequently Asked Questions

Answers to Common Questions


how long will it take for my order to be ready?

Our snap bars are always kept in stock and can be ordered and collected the same day. all other products are made to order and these sometimes can take up to 1 week dependant on how busy we are. orders that are to be posted will be posted on Saturdays and are posted using royal mail 1st class signed for.

How strong are our melts?

We use the highest % of scent allowed in our melts and the best quality materials on the market to ensure the products are high quality & high in strength.

How long do our melts last?

Our melts typically last 4 days before needing changing however if you prefer a very strong scent that will differ or if you use anything other than a 2 hour tea light. Two hour tea lights are always recommended.